Is training on operation and maintenance provided after purchasing the equipment?
A: Yes, systematic training is an integral part of our delivery. We offer multi-tiered training programs—ranging from basic operations and routine maintenance to advanced applications—which can be conducted at our training centers in Suzhou or Shenzhen, or on-site at the client's location. Additionally, we provide comprehensive technical documentation in both Chinese and English, as well as an online knowledge base, and assign a dedicated Customer Success Manager to provide ongoing support.